Disclaimer

These terms set out the agreement for online trading between Caringa Australia Ltd (ABN 57 250 634 865) (“Caringa Australia” “Caringa”) and the user of this website (“You/Your”) Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.

This Website is owned and operated by Caringa Australia Ltd.

The material on this website is provided for general information only, and on the understanding that Caringa is not providing professional advice on a particular matter.

The material may include the views and recommendations of third parties, and doesn’t necessarily reflect the views of Caringa, or indicate a commitment to a particular course of action.

Before you take any action or decision on the basis of any material on this website you should carefully evaluate its accuracy, currency, completeness and relevance for your purpose and get independent professional advice.

Security

This Website is protected by SSL (Secure Socket Layer) encryption. SSL is a security device that ensures that any data, that you enter into a secure area of the site, is encrypted during transmission over the Internet. SSL utilises data encryption to create a secure environment for you to conduct your online transactions. For SSL to be effective, you must be using an SSL-compliant browser.

Caringa Australia LTD does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. While every endeavour is made to ensure every charitable giving experience with us is a good one, in the event a credit card is used without the holder’s authorisation, the card holder must notify their credit card provider in accordance with their reporting rules and procedures.

Tax Receipts

Tax receipts for the 2024/2025 financial year will be sent out to all supporters mid-July 2025.

Thank you for choosing to support us this year. We simply could not do our work without you. 

Click here for everything you need to know about tax-deductible donations or for more information on how to lodge your tax return, please visit the Australian Taxation Office website.

If you have any questions about your tax receipt, please contact us.

Limitation of Liability
Caringa Australia LTD has provided information on this website as accurately as possible. We take all reasonable care – in so far as it is in our power to do so – to keep the details of your orders and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.

Your Use of the Website

You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website for any unlawful purpose.

You will not violate or attempt to violate the security of this Website. You will not hack into this Website, Caringa Australia LTD computer systems or the computer systems of other users of this Website. Hacking means unauthorised access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer.

As you browse Caringa Australia LTD, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partners, Google Analytics and WordPress, then enable us to present you with retargeting advertising on other sites based on your previous interaction with Caringa Australia LTD. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. You can visit this page (https://support.google.com/google-ads/community) to read more about targeted advertising.

By entering this Website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised. Caringa Australia LTD reserves the right to change this Agreement at any time.

Any such changes will be posted on this Website.

Website Availability

From time to time downtime, either scheduled or unscheduled, may occur. Caringa Australia LTD will work within reason to ensure the amount of downtime is limited. Caringa Australia LTD will not be held liable for the consequences of any downtime.

Intellectual Property

Caringa Australia LTD owns the intellectual property in its logo designs, illustrations, content designs and images. Caringa Australia LTD prohibits the use of its designs and images for any purpose without prior written permission from Caringa Australia LTD.

Reproduction of part or all of the contents in any form of this Website is prohibited other than for individual and personal use no part of this Website may be reproduced or shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.

Unless otherwise noted, all materials on this Website are protected as the copyright, trademarks and/or other intellectual properties owned by Caringa Australia LTD or by other third parties or contractors that have licensed their material to Caringa Australia LTD.

All rights not expressly granted are reserved.

This Website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under Caringa Australia LTD’s direct control and Caringa Australia LTD accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not they are linked to this Website).

You acknowledge that Caringa Australia LTD is entitled to require you to remove any link from another website to this Website that you install without obtaining Caringa Australia LTD’s prior written consent.

Placing an Order and Payment

Products & Commercial Services sold by Caringa Australia LTD include but are not limited to items listed at (https://www.caringa.com.au/products_services/)

By completing a Purchase Order, You are making an offer to purchase the Product at the price set out on the Website or via the sales@caringa.com.au contact.

Payment must be made at the time of submitting the Purchase Order. Payment can be made by Credit, Debit Card, Direct Deposit or cash only. You warrant that You are an authorised user of the credit card, or bank account used to complete payment.

All Purchase Orders placed through this Website are subject to confirmation and acceptance by Caringa Australia LTD. We will email you with confirmation of the receipt of Your Purchase Order. Caringa Australia LTD may reject Your Purchase Order for any reason and refund any payment made by You, at any time prior to dispatch, delivery or collection.

The Purchase Order must be paid in full immediately upon entry into the Agreement. All transactions are settled in Australian Dollars (AUD).

Caringa Australia LTD may vary prices in the event of seasonality, price changes or mistakes on this Website without prior notice to You. If Caringa Australia LTD requests payment for increased prices, You may cancel the order. Notification of your wish to cancel the order in these circumstances must be received within seven (7) days of the announcement of the increase.

Return Policy

All sales are subject to our Returns Policy.

Faulty Policy

Every product we send out is initially quality controlled, however, if you have received a product with a manufacturing fault we will, in accordance with our obligations under the Australian Consumer Law or similar legislation, happily replace it or refund the cost Please see our Returns Policy for further information. Please note that wear and tear in the course of normal use is not considered a manufacturing fault.

Definitions

“Agreement” means the terms and conditions that apply to the use of this Website which may be amended from time to time.

“Website” means internet website with the URL www.caringa.com.au and associated websites.

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